Refund policy

Returns and Exchanges:

1. Ready-Made Items:

   • Returns are accepted within 14 days of delivery, provided the item is in its original condition. Buyers are responsible for return shipping costs.
   • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

2. Custom-Made Items:

   • Due to the personalized nature of custom orders, we do not accept returns or exchanges on custom-made items unless they arrive damaged or defective.
   • If there is an issue with your custom order, please contact us within 7 days of receiving your item, and we’ll work to resolve the issue.